Current information and service times
You’ve finally arrived in Mannheim, you’ve chosen your degree programme, you’ve been admitted and now what? Where can I find what? Who can help me?
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Advice + Service
Info centre
The first point of contact for all students at Mannheim’s universities is the Infothek in the Mensaria am Schloss building (Bismarckstraße 10 | Entrance A). Just drop by – our international team will be happy to advise you on the various services offered by the Studierendenwerk and give you tips for a good start in the city of Mannheim.
Mon-Fri: 10:00 – 15:00
Phone: 0621 49072-777
E-mail: infothek@stw-ma.de
Social counselling
For social, economic and legal issues as well as for students with children, disabled and/or chronically ill students, the social counselling service is the right place to go.
Social counselling in the Mensaria am Schloss
Tuesday: 12:30 – 15:30
Thursday: 10:00 – 13:00
and appointments by arrangement
Counselling and first point of contact at the university
Wednesday: 11:00 – 14:00 and appointments by arrangement
Phone: 0621 49072-531
E-mail: sozialberatung@stw-ma.de
PBS Psychological Counselling Centre
The PBS Psychological Counselling Centre provides support with targeted counselling and coaching measures for study-related and personal problems of all kinds.
Telephone consultation hours:
Mon to Thu: 10:00 – 16:00
Fri: 10:00 – 13:00
Telephone: 0621 49072-555
E-mail: pbs@stw-ma.de
BAföG + Co.
Studying is almost a full-time job, which usually leaves little time for additional income. The monthly costs for rent, food, mobility, communication, books, scripts, semester fees, leisure time, etc. can quickly add up and it is advisable to think about financing early on.
The Studierendenwerk is happy to help – whether with questions about BAföG or advice on other financial support options.
You can use our BAföG Service Centre to conveniently complete all formalities relating to BAföG online. In addition to BAföG, there are other financial support options that can be considered independently of or in addition to BAföG.
Food + drink
The Studierendenwerk’s award-winning university catering offers healthy, balanced meals at a socially acceptable price, with a focus on freshness and flavour – from the menus in the ‘classic’ canteen, which are mainly made from regional ingredients, to the wide selection of snacks and drinks in our cafeterias.
By the way, you can pay anywhere with your student ID card. It’s best to register for the cashless autoload procedure right away: stw-ma.de/autoload-en
You can find an overview of all open facilities at: stw-ma.de/cafeterias-cafes
Accommodation
The Studierendenwerk’s approximately 3,000 university-related and affordable residences are spread across 15 complexes, each with its own character. The choice is varied and ranges from shared rooms to single-room flats with a kitchenette and bathroom. We recommend that you first apply for one of the rooms in our halls of residence. If we no longer have a room available, we offer a free online private room exchange as an alternative.
Telephone service times for administration and housekeeping
Monday to Friday: 10:00 – 15:00
Online application
Private room
Subletting
Tenant portal 24h
Residential buildings with contact details for administration and house management
Registration with the city
New residents moving to Mannheim must register with the Citizens’ Services in K 7 within two weeks. Registration forms at: www.mannheim.de → keyword ‘Anmeldung Wohnsitz’. Note: Mannheim has had a secondary residence tax since 2018. Further information from the city.
Broadcasting licence fee
The contribution obligation applies to all citizens. The contribution is 18.36 euros per month. It is payable at a flat rate per flat, regardless of the number of residents. Tip: Recipients of social benefits and BAföG can be exempted from the contribution obligation.
www.rundfunkbeitrag.de
International students
In most cases, international students come to a foreign country for the first time, without friends or family. Orientation in a new city and confrontation with new regulations and different attitudes to life is a major challenge for all new students. The coordination centre located in the Mensaria am Schloss building offers international students a low-threshold opportunity to clarify questions and receive support with everyday challenges.
General enquiries for international students about the services offered by the Studierendenwerk Mannheim:
Telephone: 0621 49072-531
E-mail: international@stw-ma.de
Studying with a child
With a range of counselling and childcare services tailored to the special situation of student parents, we help them to reconcile everyday life with a child and their studies. The childcare centre in N 6.1 run by Studierendenwerk Mannheim offers 74 places in crèches and mixed-age groups for children aged 1 to 6.
General questions about studying with a child
Telephone: 0621 49072-530 | -531
E-mail: sozialberatung@stw-ma.de
Childcare centre management
Telephone: 0621 49072-570
E-mail: kinderhaus@stw-ma.de